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FREQUENTLY ASKED QUESTIONS

Are the labels water and oil proof?


Yes. The labels are a printed with waterproof ink on a waterproof vinyl. They are also cold laminated for extra long lasting protection.




How much do the labels cost?


The pre-made sets are $8 - $10 per set.
Custom labels are quoted per order and depend on the size of your labels.
Please complete a quote form to get a more accurate cost.




Is shipping available worldwide?


Unfortunately no, shipping is only available within Australia.




How much is postage?


Postage is capped at $5.95 for regular postage and $11.95 for express postage.




What payment methods are accepted?


All payments are processed through PayPal. You can pay with a debit/credit card or your PayPal account. Please note, you DO NOT have to have a PayPal account to pay by debit/credit card.




How long will my order take?


Generally speaking, allow 3 business days for your order to be completed and then posted.
For custom orders, completion will depend on how many changes need to be made but I will always keep you informed on your order.




Can I make changes to the pre-made sets?


Yes, but it will then become a custom order and charged as so. You will need to complete the quote form to gain a more accurate cost.




Can I collect my order?


Yes, collection is from Ellenbrook WA. Please choose Pick Up at your shipping option. Unfortunately shipping fees cannot be refunded if you forget to choose Pick Up.




How do I order custom labels?


You will find all the information for ordering custom labels here.